YouTube rejigs kids content strategy

YouTube is rethinking its approach to kids content after parent company Google agreed to pay $170m to settle allegations by the Federal Trade Commission and the New York attorney general that the video-sharing service illegally collected personal information from children without their parents’ consent.

The settlement requires Google and YouTube to pay $136m to the FTC and $34m to New York for allegedly violating the Children’s Online Privacy Protection Act (COPPA) rule.

YouTube now says that it will limit the amount of data it collects from people watching kids content and will stop serving personalised ads around this content.

“We are changing how we treat data for children’s content on YouTube. Starting in about four months, we will treat data from anyone watching children’s content on YouTube as coming from a child, regardless of the age of the user,” CEO Susan Wojcicki said in a blog posting.

“This means that we will limit data collection and use on videos made for kids only what is needed to support the operation of the service. We will also stop serving personalised ads on this content entirely, and some features will no longer be available on this type of content, like comments and notifications.”

Content creators will be required to tell YouTube when content is made for kids, but the company said it would also use machine learning to identify videos that “clearly target young audiences”.

The four-month delay is, according to YouTube, intended to give content creators time to adjust before the changes come into effect. Wojcicki said she was aware that the rethink “won’t be easy for some creators”.

Wojcicki said YouTube was also setting up a $100m fund, to be disbursed over three years, for those committed to “the creation of thoughtful, original children’s content on YouTube and YouTube Kids globally”.

Other measures taken by the video-sharing site include a promotional drive and further improvements to its YouTube Kids portal and a promise to train its teams “about our requirements in this area”.

The changes made by Google and YouTube are in part required by the company’s settlement with the FTC and New York.

The FTC and New York attorney general had alleged that YouTube used cookies to track viewers of child-directed channels without first notifying parents and getting their consent to deliver targeted ads to viewers of these channels.

“YouTube touted its popularity with children to prospective corporate clients,” said FTC chairman Joe Simons.

“Yet when it came to complying with COPPA, the company refused to acknowledge that portions of its platform were clearly directed to kids. There’s no excuse for YouTube’s violations of the law.”

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