Netflix Australia runs into billing problems

Netflix Building41-620x413Netflix has charged a number of its Australian and New Zealand customers numerous times, prompting a social media outcry from the overcharged subs.

A billing error led to the US-listed streaming service charging subs up to 15 times.

The SVOD company subsequently apologised for the billing discrepancy via its local Twitter feed and pledged to amend the error in the next few days.

It tweeted: “Sorry for the now resolved billing issues. Authorisations will be lifted from bank accts in coming days.”

The billing mishap created a wave of negative comments on social media in Australia where Netflix has taken the TV market by storm.

Having launched in March, it is already the streaming market leader and has also reportedly accumulated more subs than incumbent pay TV operator Foxtel.

 

 

 

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